Hey there!
And welcome to The TRL Service Training Plan Workbook.
We put together our entire Service Training Plan, typically broken up into 5 separate days worth of emails, into one complete workbook.
https://www.loom.com/share/1c330c1286df47e99ad9234bef10ebd0
I’m Brandon Romaine, Co-Founder of The Restaurant Launch.
I started TRL because most restaurants only train servers to survive a shift — not succeed in one.
Coming from a sales background, I saw a huge opportunity:
What if servers learned the same techniques that elite sales pros use — but adapted for hospitality?
So I built a system that combines sales psychology with world-class service habits, and started helping restaurants increase revenue by turning staff into confident, consistent performers.
But here's the thing:
❌ You can’t build a top-performing team with a few good tips or one killer pre-shift.
✅ You need a training rhythm — a structure that builds habits week after week.
That’s where Sequence Coaching comes in.